Warranty Information
Warranty
Limited Warranty Policy:
DecelaPads are warranted to be free from defect for a period of 90-days from the date of sale to the consumer. External damage, abuse, miss application, miss installation, labor and related damages to other components or portions of the vehicle are expressly excluded.
DecelaRotors carry a Limited 36-month Limited Warranty covering cracking and warping. The following exclusions apply;
- External damage, abuse, miss application, miss installation, labor and related damages to other components or portions of the vehicle are expressly excluded.
- Competition or use of competition specific film transfer type of friction compound
- Friction related wear to rotor surfaces and pads are excluded from any warranty coverage.
Warranty Submissions:
- Decela-Brands limited warranty requires inspection by Decela-Brands, LLC customer service department in Phoenix, Arizona to determine if a warranty request is valid.
- If a request is made for an interim replacement component to expedite a field repair, the item in question can be purchased pending the return of the original and completion of inspection.
- Decela-Brand maintains sole authority over the decision to repair or replace any items deemed to be covered by the Decela-Brands limited warranty policy.
Return poilcy: No returns will be allowed without a DecelaBrands RMA number.
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