How does Route work?
You might be asking yourself what is Route, trust us when we say, you are not alone. Route is a post-purchase shipping insurance company that offers additional protection for your valuable packages. When it comes to lost, stolen, or damaged packages, purchasing Route is going to make the replacement process very simple and easy to accomplish.
By connecting to our store, Route is able to locate the shipping information on your order and implement it to their app allowing you to receive real-time status updates on deliveries using FedEx, USPS, and UPS. Downloading the free app to your mobile device will be necessary but once that is done, simply create an account using your email and you are able to visually track all of your online purchases made at Phastek Performance.
Download the Route app for iOS on the Apple App Store.
Download the Route app for Android on the Google Play Store.
The Route shipping insurance is able to provide a “peace of mind” knowing that any package shipped to you is going to be covered at an affordable price. Their process also eliminates the drawn out process that is typically provided by other carriers. Route’s process has them typically solving issues within 24-48 hours, allowing you to have a problem free experience when it comes to your package being shipped. This allows you to get your go fast or styling products replaced in a timely manner, if such an unfortunate situation should arise. The cost to you, to fully protect your package in the unfortunate event that it is lost, damaged, or stolen, is calculated based on your orders subtotal.
Overall, in our opinion, Route shipping insurance is a reliable and affordable solution for protecting your packages during transit. The ease of their mobile app makes any update or claim an easy process keeping your mind at ease knowing you are covered.
Q: What do I get when I insure my order with Route+?
Q: What if my order never arrives or is stolen?
Q: What if my order is damaged?
If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at support@phastek.com and we will be happy to work with you to remedy the situation.
Q: What do I get when I insure my order with Route+?
Q: What are Route’s terms and conditions?
A: Route’s terms and conditions are listed here: https://route.com/terms-and-conditions/
Q: How do I file a claim for my lost, stolen or damaged order?
A: If you insured your order with Route+ at checkout, you will receive a confirmation email from Route with a link to file a claim. You can also file a claim here: https://claims.route.com/
Note: Make sure to have the Order ID we sent you or the Route Order ID ready to use with the claim form.
Q: Does Route+ cover stolen items?
Q: Is Route a licensed insurance company?
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